Stor.Me | Secure Self Storage

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Privacy Policy

At Stor.Me, we are committed to protecting your privacy and handling your personal information
with care and respect. This Privacy Policy outlines how we collect, use, store, and protect the
information you provide to us.

Stor.Me Rangiora Website

1. Information We Collect
We may collect personal information when you:

  • Enquire about our services
  • Sign a storage agreement
  • Use our website or customer portal
  • Contact our team directly
  • This may include your name, address, email, phone number, identification details, payment
    information, and any other data you voluntarily provide.

2. How We Use Your Information
Your information is used to:

  • Provide you with storage services
  • Manage your account and billing
  • Communicate important updates or service notices
  • Comply with legal or regulatory obligations
  • We may also use anonymised data to improve our services and website.

3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:

  • Trusted service providers who help us deliver our services (e.g. payment processors, security
    contractors)
  • Government authorities, when required by law or in accordance with our storage agreement
  • All third-party providers are required to safeguard your information and only use it for
    authorised purposes.

4. Data Security
We use appropriate technical and organisational measures to protect your personal data from
loss, misuse, unauthorised access, disclosure, alteration, or destruction.

5. Access and Correction
You may request access to or correction of your personal information by contacting us. We’ll
take reasonable steps to ensure your data is accurate and up to date.

6. Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this
policy or to meet legal and contractual requirements.

7. Cookies and Website Analytics
Our website may use cookies and tracking tools to improve user experience and analyse site
traffic. You can adjust your browser settings to disable cookies if preferred.

8. Changes to This Policy
This policy may be updated from time to time. Any significant changes will be communicated via
our website.

9. Contact Us
If you have any questions or concerns about your personal information or this policy, please
contact your local branch. Contact details can be found in in the Contact Us Page.